1. Shipping Policy for Personalized Items
Standard Delivery: All personalized items are hand-delivered on the day of your event, ensuring their perfect condition upon arrival.
Optional Shipping: If you prefer shipping over hand delivery, please note that additional costs will apply, varying based on the chosen shipping method. Our team is ready to discuss and provide a detailed cost estimate.
Advance Arrangements: We encourage arranging your preferred delivery method well in advance to find the most convenient and cost-effective solution.
2. No Refund Policy on Personalized Items
Customization: Each item is custom-made to align with your unique preferences and event details. Due to their bespoke nature, these items are non-refundable once production has started.
Order Review: Please review all details of your order, including customization specifics, before finalizing. Our customer service team is here to assist with any queries or adjustments you might need.
3. Booking Cancellation and Rescheduling Policy
Full Refund: Available for cancellations made 21 days or more before the event.
Partial Refund: Issued for cancellations made between 20 to 14 days before the event.
Non-Refundable: No refunds will be provided for cancellations made 13 days or less before the event.
Rescheduling: Changes to your event date are possible up to 14 days prior to the original date, subject to availability.
4. SMS Text Messaging Policy
BeÜtiful Pixels may use SMS (text messaging) to communicate with customers who have opted in to receive updates. These messages may include booking confirmations, event reminders, delivery notifications, promotional offers, and follow-ups related to your event experience.
How We Use SMS:
We send text messages to keep you informed about your booking, deliver helpful reminders, and occasionally share special offers or important service announcements. Message frequency may vary depending on your interaction with our services.
Consent:
By checking the box at checkout or submitting any of our contact or booking forms with SMS consent language, you are providing express permission to receive text messages from BeÜtiful Pixels at the number provided.
Message & Data Rates:
Standard message and data rates may apply depending on your mobile carrier plan.
Opt-Out:
You can opt out of receiving text messages at any time by replying STOP to any message. You may also contact us at support@beutifulpixels.com with your request.
Privacy:
We respect your privacy. Your phone number and any personal information you provide are never sold or shared with third parties. For more details, please view our Privacy Policy.
Text Messaging & Consent
BeÜtiful Pixels may use SMS messaging to share booking updates, event reminders, delivery notifications, and promotional content. Message frequency may vary. Message & data rates may apply. You may opt out at any time by replying STOP.
SMS Privacy Clause
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Contact Us
For any questions or additional assistance, please do not hesitate to contact our customer service team. We are dedicated to ensuring your satisfaction and providing high-quality, personalized service.
Accessibility Statement for Beutiful Pixels
This is an accessibility statement from Beutiful Pixels.
Conformance status
The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Beutiful Pixels is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.
Feedback
We welcome your feedback on the accessibility of Beutiful Pixels. Please let us know if you encounter accessibility barriers on Beutiful Pixels:
E-mail: hello@beutifulpixels.com
https://twitter.com/beutifulpixels
We try to respond to feedback within 3 business days.